INVOICING TERMS:
All customers in breach of payment terms will be liable for cost of recovery. These Include:
1) Debt collection agency fee at 20%
2) Interest at 8%
3) Late payment charge per invoice of £40

CANCELLATION FEE POLICY:
Full fee applicable if we attend site and job is cancelled. 50% applicable if any of our technicians have set off but not arrived.

OUT OF OFFICE HOURS POLICY:
Full payment will be taken upfront during out of office hours. Upon receipt of payment, we will dispatch our emergency locksmith to assist you immediately.